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Advantages and disadvantages of CCTV in workplace PDF Print E-mail

Because of the financial liabilities imposed by hidden employee theft, it is critical that companies develop strategies and implement safeguards against it. This article will help businesses discover the pros, cons, and potential of video surveillance as a tool for uncovering employee theft and enforcing ethical standards in the workplace.

Do you agree with installing “Hidden Cameras” in work place, establishments and offices? Discuss its advantages and disadvantages.

Video surveillance is used by employers for detecting employee misconduct (particularly theft), monitoring job performance and efficiency, and assuring conformance with safety procedures.

The cameras should be placed through out the entire company and not just on the particulars. By doing this, the employees will feel that the video surveillance is more fair than if it would just be placed on certain individuals. Companies should inform the potential employees of the cameras and point them out to the new hires as well. Again, if they do not feel comfortable with this, they can always choose not to accept the position. More than likely, if the employees are planning to do their best, then the video cameras should not be a bother.

Advantages:

  • Increased Security – Continuous and clear monitoring
  • When the manager using the video surveillance evaluates the employee, he or she will base the review only on the taped performance. The manager will present the employee’s actions directly to the employee with various criticisms and compliments. The employee will be able to view his or her performance on a particular date and have the benefit of being able to see exactly where the problem areas lie. This will make it easier for an employee to improve his or her performance.
  • The tapes can be "used as a tool to show employees their work habits and what they need to change to improve their performance.
  • Another advantage to having video surveillance is the fact that they can act as deterrents for bad behaviour by the employees. If the employees know they are constantly being viewed, more than likely they will do their best to work harder to please the customer. The cameras act as motivators that encourage workers to perform to the best of their abilities. Good work can then be recognized.

Disadvantages:

  • Hidden Camera is an invasion of privacy. Though Hidden Cameras have managed to book several shoplifters, the very aspect that Hidden Cameras treat everyone as guilty is gaining controversy. Another major controversy is the use of Hidden Cameras in private places such as hotel bedrooms and restrooms, and using the images for pornographic purposes over the internet. The use of Hidden Cameras is bound by several legislations, which differ from state to state.
  • Being constantly watched can make some employees feel that there is no trust between the management and employees.
  • The system can also lead to higher stress levels for the employees. They do not want to under perform, so they are constantly worrying about their performance. This type of stress could lead to working conditions that could harm the production of the company. "These conditions include paced work, lack of involvement, reduced task variety and clarity, reduced peer social support, and reduced supervisory support, fear of job loss, routinized work activities and lack of control over tasks."

Deciding on whether or not it will be beneficial to incorporate a video surveillance system into your organization will depend significantly on your particular business environment. Should you decide to utilize video surveillance, it is important to integrate it into your overall security strategy to lessen some of the downsides that can come from relying too heavily on this one tool.